(NERF) ULTIMATE BLAST 16

Cancellation Policy

Booking & Event Policy Payment • A full non-refundable payment is required at checkout to reserve your date. • Once received, your date is blocked from our calendar. Reschedules & Cancellations (Non-Weather) • One is allowed per booking, Reschedules must be requested at least 7 days before your event. We understand that unexpected changes happen and allow one reschedule per booking without penalty. However, continued rescheduling to avoid a loss of payment will result in the booking being cancelled and you forfeit with full penalty. Repeated reschedules limit availability for other clients and disrupt our calendar. To secure a future appointment, a new booking and payment will be required. • Requests made within 7 days (including same-day) will forfeit payment or Deposit; a new booking with a new payment is required. • Approved reschedules must occur within 30 days of the original event date (e.g., if originally scheduled July 4, new date must be between July 5–Aug 5). Dates outside this range require a new booking and payment. • If you request a reschedule but do not select a new date before your original event, it will be treated as a cancellation and your payment will be forfeited. • If you cancel without rescheduling, your payment is forfeited. Weather-Related Reschedules • We monitor weather daily and make a final decision 24 hours before your event. You may: 1. Provide a backup indoor location (required for winter bookings). 2. Reschedule within 30 days using available dates on our booking site. • If you cancel instead of rescheduling, you forfeit payment. To avoid this, please reschedule or secure an indoor venue. Headcount Policy • Headcount is based on the package selected. • Substitutions are not allowed to bypass limits. • Every signed waiver counts toward headcount and overages. No-Show Policy • Reminders are sent to your provided email. • You will receive a booking confirmation email right away (check Spam) and a email 5 days before your event start time. • We do not travel to event locations without confirmed communication.

Contact Details